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What’s it mean to be a team?

What’s it mean to be a team?

Do you remember when you were in school and your teacher would assign a team project? You either loved or hated team projects because you knew that every group ended the same; there were always a few that led the group and did a majority of the work, the few that contributed, the one that argued every point, and the slacker who did absolutely nothing but still got the same grade. It was bullshit, and…

How Can I Help

How Can I Help

What would happen if we went back to a barter system? You know, I’ll send out one of our service technicians if you change the oil in his van. Can you image how chaotic our world would become? I have to image that we’d quickly realize our true value in the marketplace as individuals. I further speculate that we would quickly notice how inferior we all are as individuals to cope with the harsh realities…

Leading For Client Satisfaction

Leading For Client Satisfaction

“What’s next?” is not the question to ask…if you plan to be a leader. The question implies being orientated to completing one task and looking for the next task to start.  While this is somewhat functional, it isn’t strategic or competitive.  What powerful managers do is remove Constraints to the flow of work.  They anticipate the work 6+ weeks out and begin to identify what Constraints exists which will inhibit the work to be performed.  Constraints can…

Reorganized to Produce Value

The nature of people in our business is the desire to fix things.  This has been one of the pleasures of working in the construction industry; working with men and women that see something that’s not functioning and collaborating together to make it work better.  One of the major challenges is to have our solution be more cost effective and valuable to the customer. Ultimately, we  all have to satisfy our customers which means we…