Email is a wonderful communication tool that has drastically changed the business world over the last 15 years. The key though is to know when it is effective to use email verses when you should pick up the phone or use face-to-face communication to improve getting your message across to your listener. Face to face communication still remains the best and most powerful way of getting our message across. When you are in a phone…
Build a learning organization by compelling every associate to notice, observe and assess their ethics and capacities to produce Conditions of Satisfaction for all our customers with practical offers that manifest, demonstrate and display the highest of human virtues. Last month I clarified what Conditions of Satisfaction (COS) is. I’d like to take a moment to also share with you why Jenco finds it so important to produce COS. Plain and simple, we want to…
Part of Jenco’s Mission Statement is “to produce Conditions of Satisfaction,” but what’s that mean? Have you thought about it? What does it mean to you as a customer? Satisfaction, in this instance, is the customer’s evaluation on whether or not they are willing to accept a product or service in the condition that it was produced. The customer is considered satisfied when they accept, transact (pay for it) and then have the willingness to…
Now that we are in the hottest part of the year in Arizona, the possibility of heat exhaustion is something that everyone needs to be aware of. Heat exhaustion occurs when your body gets too hot. Normally, the body cools itself by sweating. When you are exposed to high temperatures for a long period of time, and don’t replace the fluids you lose, the body systems that regulate temperature become overwhelmed. As a result, your…
Collaboration is a skill that asks people who work together to look beyond personal interests towards outcomes that will benefit the entire group. Collaboration is a great way to address challenges, since it has the potential to tap each person’s creativity when finding a solution to a problem. The workplace, similar to a sports team, is a competitive environment. Jenco is continually competing with other electrical contractors for more work from our customers and each…
At a very early age, my parents taught me about saving money for the future. I recognize that as one of the most powerful reasons for my financial success. It drove home a few principles that I live my life by: 1) Always established goals for saving a portion of my earnings 2) Always “pay myself first” before spending money on things that I could do without 3) People who have all of the nice…
Jenco’s core offer is to put construction in place safely and at a profit for our customers and Jenco. We pride ourselves in being one of the safest electrical contractors in the valley which is confirmed by having one of the lowest EMOD rates among our peers. We strive to provide the safest environment possible for our employees as well as other people who are working on the jobsite. We understand that our safety record…